Leadership

Researchers, strategists and brand operators who have spent careers moving brands, not just measuring them.

Ken Faro, Ph.D

Ken Faro, Ph.D

Head of Data & Analytics

Ken leads data and analytics, translating complex consumer signals into clear measures of brand momentum. With a Ph.D. in quantitative methods, he architects the models behind our scoring system and ensures every insight is grounded in rigor.

Ken Faro, Ph.D

Head of Data & Analytics
Matt Hofherr

Matt Hofherr

Chief Momentum Officer

Matt sets the strategic direction for client engagements, partnering with brand leaders to turn momentum measurement into action. He brings two decades of experience helping brands grow through disciplined creative and strategy decisions.

Matt Hofherr

Chief Momentum Officer
Kyle Duford

Kyle Duford

AI & Brand Guy

Kyle spent two decades on the brand side before going agency, growing e-commerce revenue up to 4x for brands like Speck Products, Chrome Industries, KEEN Footwear, and Dr. Martens. He's since led teams across strategy, design, and digital, building several brand strategy frameworks along the way.

Kyle Duford

AI & Brand Guy
Erin Shipstead

Erin Shipstead

Sr. Strategist

Erin's strategy instincts started at San Quentin News, where volunteering with inmates taught her deep listening and spotting what others miss. She's since helped take Optimism's Brand Momentum Score out of beta, driving record NPS growth for Sutter Health, active user growth for Extra Space Storage, and award-winning results for 8x8.

Erin Shipstead

Sr. Strategist
Stephanie Farmas

Stephanie Farmas

Marketing Director

Stephanie has spent 20+ years turning data-driven insight into ideas brands actually act on, building several long-term client-agency partnerships along the way. She's driven by culture, curiosity, and finding the opportunity nobody else has spotted yet.

Stephanie Farmas

Marketing Director
Martin Casiano

Martin Casiano

Account Director

Martin is an integrated marketer with 10+ years of experience building campaigns that feel cohesive across every touchpoint, from banners to billboards to IRL activations, always laddering back to brand strategy and measurable results. When he's not building inclusive teams where smart ideas thrive, he teaches hot yoga sculpt to a Lady Gaga soundtrack.

Martin Casiano

Account Director